AtlasDays Help Center
Last updated: April 30, 2026
Start with the guide that matches what looks wrong or what you are trying to do in AtlasDays. For visa, residency, and travel-history rules themselves, use Learn.
All guides
If the decision card above was not enough, browse the current AtlasDays help guides by topic.
Setup and trips
Start here if you are new, rebuilding history, or cleaning up imports before you trust the math.
Set Home Country or No fixed residence, add the first trips with the right precision, and create your first tracker in the right order.
Trip qualityChoose Exact Dates, Year, Unknown, Transit, and ongoing trips correctly so the record stays usable.
Photo libraryScan geotagged photo and video metadata on device, review inferred trips, and understand duplicates, overlaps, transit detection, and locked older trips.
CSVPrepare CSV files, validate rows before saving, and avoid duplicate, overlapping, or misleading imports.
Counts and output
Most issues here come from Home Country, trip precision, ongoing trips, tracker scope, or the selected export period.
Review days abroad, period filters, country totals, map output, and how same-day crossings appear in AtlasDays.
TrackersChoose the right preset and window, check count mode, and understand why tracker totals can differ from country rows.
ExportsExport CSV or PDF, choose the correct period, and check what is actually included before assuming trips are missing.
Privacy and sync
Start here for local-first privacy questions, delayed suggestions, missed crossings, notifications, reinstalls, and device changes.
Understand the local-first privacy model, Auto-Detect Trips suggestions, ignored countries, Photos access, and which permissions matter.
iCloudSee what iCloud sync covers, what stays device-specific, and what to expect after reinstalling, changing devices, or seeing a restore screen.
Still stuck?
Email support after the closest guide still leaves one specific AtlasDays behavior unresolved.
Support is best for one clear operational question, one tracker that looks wrong, one export that seems filtered incorrectly, or one privacy or iCloud sync behavior that does not match the docs.
Email AtlasDays supportFor privacy, send only the minimum personal data needed to explain the issue. Avoid passport scans, full document uploads, or anything more sensitive than necessary.
